Job Role: Grounds Technician
Hours per week: 37.5 per week, over a flexible working contract (will be required to work weekends on a rota basis).
Location: GreenAcres Epping Forest, Kiln Road, North Weald, Epping, Essex CM16 6AD
Salary: £24,512.00 per annum
Role Type: Permanent.
Driving License: Full Licence Required
Closing Date: This vacancy will close when a suitable candidate is found.

GreenAcres do things differently. We recognise that death is part of life. And, as proud custodians of six Living Memorial Parks, we create beautiful, natural spaces in British woodlands and landscapes that help people come to terms with death and gain support to live well after loss.

We are committed to growing our presence in this important sector by fostering meaningful partnerships with key accounts, including funeral directors and community organisations. We believe that people want more choice and assistance in speaking about death and dying. We aim to be a driving force for this change by enhancing both our consumer and customer experience at each of our parks.

Position Overview:

As a Grounds Technician, you will need to ensure that you complete all duties relating to grounds maintenance, to include digging of ash interments and ash scatterings, maintenance of plots and placing of memorials.

You will have the ability to work under pressure and maintain personal deadlines to ensure the delivery of the seasonal work programme, plus ensuring all landscaping is completed including planting, mowing, weeding, plant maintenance etc.

Ensuring all company procedures regarding H&S, risk assessments, first aid, safety procedures, safe storage of equipment, company property, security and the welfare for others are maintained at all times. Plus a genuine enthusiasm, sensitivity and compassion for working with people during a very difficult time.

Key Responsibilities:

1. CUSTOMER SERVICE DELIVERY

· Ensure you consistently promote the highest standard of professional customer service

· Customers are greeted and acknowledged in a warm and friendly manner and all questions are answered

· Parking management for large funerals / multiple funerals or events (park specific)

· Complete all funeral duties including the supervising / digging (and backfilling) of graves, ash interments and ash scatterings.

· Work with the wider park team to assist with building set up for services and events if required

2. WOODLAND / GROUNDS / FACILITIES MAINTENANCE

· Complete tree felling /maintenance; climbing, coppicing, pruning, & chipping (training provided).

· Deliver Woodlands Maintenance tasks to the company WOW standards for maintenance.

· Complete all grounds maintenance tasks and implement the Company Standard for the Maintenance of Burial Circles and Graves and the Landscape Maintenance Framework, including the surveying of plots and burial trees.

· Ensure all “landscaping” is completed; including the planting, tree management, hedges, shrubs etc.

· Placing and cleaning of memorial posts, wildlife boxes and topping up bird feeders

· Maintenance of buildings, facilities, equipment, site furniture and boiler (where applicable)

· Delivery of Woodland/ Grounds projects, such as for key events, seasonal planting, coppicing, creation of prestige areas etc.

3. ADMINISTRATION

· Maintain stocks of materials and products required for the grounds.

· Collect/deliver all delivery notes, invoices, digging tickets or any other administrative documents, safely between the ground team cabin and the office.

4. OHS

· Ensure all aspects of health and safety are carried out at all times, this includes risk assessments, safety procedures, safe storage of equipment and company property

· Follow the correct H&S procedures to ensure own safety

· Ensure gates and all buildings are opened and closed as required

· Carry out regular H&S/maintenance checks on machinery, tree safety, boundaries, etc.

Qualifications:

- Driving Licence required.

- With at least 2 - 3 years experience in landscaping or horticulture (desirable) ideally with a horticulture qualification.

- Experience working outside in all weather conditions.

Benefits include:

· Supportive work environment and opportunities for professional growth.

· Exceptional holiday entitlement of 33 days inclusive of bank holidays

· Enhanced Pension 6% Employer & 3% Employee

· Life Assurance

· Employee Assistance Programme

· Employee Healthcare Plan

· Company Sick Pay

· Bicycle to Work Scheme

· Free parking on site

· Annual Flu Jab Voucher

· Me day, a day off for your Birthday

Application Process:

Interested candidates who meet the qualifications for this position are invited to submit their CV and a cover letter detailing their relevant experience and why they are a suitable candidate for this role.

Please send your application to HR@greenacresgroup.co.uk or submit your application via the applicable job portal.

Shortlisted candidates will thereafter be invited to a screening interview with Human Resources.

Successful candidates will thereafter be invited to an interview with the management team in person.

However, due to the high number of applications expected, should you not hear from the team within two weeks of your application you have unfortunately been unsuccessful.

Additional Criteria:

· Eligibility to work in the UK.

· GreenAcres is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We encourage individuals from diverse backgrounds to apply.

· GreenAcres appoints on merit. If you require any reasonable adjustment or other assistance to participate in the recruitment process, please contact HR@greenacresgroup.co.uk

Job Type: Full-time

Pay: £24,512.00 per year

Benefits:

Additional leave
Company pension
Cycle to work scheme
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Application question(s):

Do you have experience in a front facing customer service role?
This role involves working outside all year round, before applying, please confirm your acceptance of this.

Work Location: In person

GREENACRES LIVING MEMORIAL PARKS

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Grounds Technician