Contract Officer (Property) (£45,440 per annum, full-time, hybrid)

Job Role

We are looking for a Contract Officer to co-ordinate the day to day running of the planned servicing and maintenance contracts. The work will generally involve the following work streams: grounds maintenance; play parks; general and window cleaning; water management; mansafe systems; door entry; roofing; and pest control, although these are subject to change in relation to requirements.

You will be responsible for managing the performance and delivery to the required contract specification. Reporting to the senior contract manager you will help shape the services offered to deliver exceptional customer satisfaction.

With a good understanding of repairs or planned work, you will be responsible for identifying trends, monitoring customer contacts and tasks, processing works orders to completion and managing payments. Knowledge and experience of managing projects would be of benefit.

Confident and calm, you will be able to present your reports and findings to the senior contract manager. You will also be expected to chair and manage operational meetings with clear outcomes to support the Governance of the partnerships.

You will also be someone with outstanding IT skills, attention to detail and experience in either housing, construction or project management.

About Us

At West Kent we're passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.

Our values guide us to how we do this from delivering on our promises , working with honesty, integrity and flexibility, showing compassion , self-awareness , as well as a commitment to learning and equally important working hard and having fun .

Benefits

We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.

Additional Details

The role will be based in our Sevenoaks Office with the option for hybrid working. The expectation is that approximately two fifths of your working hours will be spent in the office.

You'll need a full driving licence and access to your own vehicle.

Application Information

We will only consider applications submitted with a full CV and completed application form.

There is further information about our recruitment process, and the full job description, on our website.

Advert closing date: 9am on 3 December 2025

Interview date: 19 December 2025

West Kent Housing Association

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