The role will require strong horticultural and tree knowledge and involve you making recommendations for their selection and assisting our customers with their planting schemes. You will be involved with helping customers who visit the nursery and providing information by phone and email. Developing a good customer relationship is important along with excellent follow-through, and you will be preparing quotes and discussing how to achieve the best outcome for supply, delivery and planting in each case. Our ideal candidate will have a passion for horticulture, good knowledge of trees and sound commercial awareness. The successful candidate will be working 5 days per week, scheduled over a 6 day week, Monday to Saturday, working every other Saturday, except during the Christmas Eve through New Year shut down.We are looking for someone who is:Enthusiastic and drivenStrong horticultural knowledge and especially tree knowledge and experienceStrong initiative and experienced at cold callingWorks well under pressureWorks well in a team as well as independentlyExcellent communication face to face and over the phone,IT and admin skills with attention to detail is important with dedication to serving customers on the nursery, whatever the weather plus dedicated to excellent customer service.Excellent garden design skills and ability to read plans a big advantage.Benefits:20 + 8 days holiday per yearPotentially 5 extra days holiday, plus two more days for long serviceCompany pension with Royal LondonLife assurance of 2x annual base payGroup Income Protection after 13 weeks of illness with 75% of earnings for 60 months.50% Employee discount for personal purchases25% Profit sharing paid out twice per year, shared equally with the whole team3 days full sick pay plus SSPLong service team members receive both BUPA & DentalAn Employee-Owned Trust
