Position: Key Account Manager / Contract Manager – Grounds Maintenance & Arboriculture
Location: Thame, Oxford
Salary: £30,000 – £37,000 per year (depending on experience)
Hours: Full-time | Office-based with travel
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Please note - A full Clean UK Driving Licence is required for you to be considered for this position.
Are you an experienced professional with a background in facilities management, property management, grounds maintenance, or arboriculture? Do you excel in client-facing roles where you can build long-term relationships, negotiate contracts, and identify commercial growth opportunities? Chappell Enterprises UK is recruiting on behalf of our client, a well-established grounds maintenance and arboriculture services provider. Due to continued growth, they are seeking a dedicated and proactive Key Account Manager to join their team.
About Our Client:
Built on hands-on industry experience and a strong work ethic, our client's business has grown into a trusted, reliable, and fully health and safety–compliant tree care provider. With the support of a dedicated team and strong family values at its core, it delivers efficient and dependable services to every client. Their services cover all aspects of tree work, including tree surveys, stump grinding, site clearance, fencing, tree planting, and more. About the Role:
As a Key Account Manager, you will manage and develop existing client accounts, ensuring strong communication between clients and operations. This role involves account management, estimating, site visits, contract negotiation, and commercial growth. You will work closely with the Operations Manager to ensure services are delivered in line with client expectations.
Key Responsibilities: - Manage and develop a portfolio of existing client accounts- Build long-term relationships with key clients
- Respond promptly to client enquiries and service requests
- Attend site visits to assess requirements and scope works
- Prepare written estimates and price works where required
- Negotiate contracts, renewals, and pricing agreements
Requirements:
Essential: - Proven experience in facilities management, property management, grounds maintenance, or arboriculture
- Strong client relationship management and communication skills
- Commercial awareness with the ability to negotiate contracts and pricing
- Experience attending site visits and preparing estimates
- Full UK driving licence
Desirable: - Arboricultural knowledge
- Tree inspection qualification or similar arboriculture certification
- Previous experience managing service contracts within grounds maintenance or facilities management
Why Join our Client? - Competitive salary with potential for growth
- Work with a reputable and established provider in the industry
- Opportunity to build and maintain long-term client relationships
- Collaborative work environment with support from the Operations Manager
- Regular travel to diverse client sites within Oxfordshire and surrounding areas
To Apply
If you are a proactive leader with a passion for delivering outstanding projects, we want to hear from you! Join Chappell Enterprises UK in supporting our client's mission to deliver exceptional outdoor environments!
. Chappell Enterprises UK is an equal opportunities employer. We encourage applicants from all backgrounds and are a Disability Confident Employer, offering interviews to disabled applicants who meet the minimum essential criteria for the role.
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